EarRx is a self-led home exam, supported by the EarRx team. You gather a short video and history at home; a board-certified pediatrician reads it and tells you what to do next — treat, wait, or go in.
Three pieces, in this order.
A step-by-step video walkthrough teaches you to look inside your child's ear with a consumer otoscope. You record what you see and answer a structured history.
Your submission goes to a board-certified pediatrician. The same physician who designs our protocols reviews the exam and writes the plan.
You receive a written assessment and a specific plan: watchful waiting, a prescription, or a recommendation to be seen in person. If the exam is inconclusive, we tell you that plainly.
A home exam plus clinician review shortens the path to a correct decision, and shortens the path away from unnecessary antibiotics.
A short history: age, symptoms, onset, fever, prior episodes, risk factors. The same questions a pediatrician would ask in the room.
Using a consumer otoscope paired to your phone, you record both ears. The app walks you through positioning, angle, and steadiness, with a short training video to watch first.
A board-certified pediatrician reviews your submission and writes a short, plain-language plan: treat, wait, or be seen in person. If a prescription is appropriate, it's sent to your pharmacy.
TM. AOM. OME. Bulging. Watchful waiting. Knowing the words means you can read the plan and ask the right questions.
Normal vs. bulging vs. obscured. We show you what a clinician is looking for and what counts as a real finding vs. an inconclusive view.
Age, daycare, smoke exposure, family history, season. Knowing the risk profile means you understand why a recommendation is what it is.
01 Vocabulary — words your pediatrician uses
| Term | What it means |
|---|---|
| Tympanic membrane (TM) | The eardrum — the thin barrier at the end of the ear canal. |
| Acute otitis media (AOM) | Middle-ear infection with fluid and inflammation; the condition most people mean by "ear infection." |
| Otitis media with effusion (OME) | Fluid behind the eardrum without acute infection signs. Common after AOM; usually doesn't need antibiotics. |
| Bulging | The eardrum pushed outward by fluid or pus — a core AAP criterion for diagnosing AOM. |
| Watchful waiting | AAP-endorsed approach: in selected non-severe cases, observation for 48–72 hours before starting antibiotics. |
02 Images — three things a pediatrician looks for
Otoscopy images provided by EarRx clinical team.
03 Risk factors — what raises a child's odds
Anatomy and immune development both push incidence higher in this window.
More respiratory viruses in, more otitis media out.
Secondhand smoke is a well-documented modifiable risk factor.
Positioning affects eustachian-tube drainage; feeding upright helps.
Recurrent AOM runs in families. We ask about it in the intake.
Rates rise with the winter respiratory-virus season.
A physician runs things. You see what we see. The exam is recorded; the rationale is written down; you can read it, ask about it, and share it.
Every EarRx recommendation is signed by a board-certified pediatrician. Nothing is auto-diagnosed. Nothing is auto-prescribed.
You see what we see and you understand what we are recommending. The exam, the history, and the plain-language plan are yours to read, keep, and bring to any other clinician.
You get recommendations backed by the rationale. When a case is outside scope or the exam is inconclusive, we say so and route you to in-person care.
The protocols below are written into the product, not bolted on.
Review by a board-certified pediatrician is not optional and not a plan tier — it's the product.
Severe symptoms, toxic appearance, persistent high fever, facial droop, or very young infants trigger a "go in person" recommendation.
You get a written plan that names the finding, names the reasoning, and names the next step. If wax, movement, or angle make the exam unreadable, we tell you that plainly and route you to a retry or in-person care.
Plans and recommendations follow the latest evidence-based guidelines and best practices, including watchful waiting in appropriate non-severe cases.

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No. EarRx is a physician-led service for common pediatric ear concerns. For emergencies, complex illness, or anything outside ear-related symptoms, you should see your regular pediatrician or go to urgent care / the ED.
A board-certified pediatrician. Every submission is reviewed by a physician. The recommendation is signed by that physician.
We tell you. If wax, angle, or movement make the image unreadable, the physician marks the exam inconclusive and routes you to a retry or in-person care.
When indicated, yes — following the latest evidence-based guidelines on acute otitis media, including watchful waiting for appropriate non-severe cases.
A consumer otoscope that pairs with a phone. We support a small list of vetted devices and will offer a bundle at launch for families who'd rather buy through us.
Minnesota first, with additional states to follow. Waitlist members will be notified as we open their state.
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